Last Updated: July 23, 2026

Welcome to ZimAd Connect. These Terms and Conditions govern your access to and use of the ZimAd Connect website, mobile applications, and related services. By accessing or using our platform, you agree to be bound by these Terms.

1. About ZimAd Connect

ZimAd Connect is an online marketplace that connects buyers and independent sellers. Unless expressly stated otherwise, ZimAd Connect is not the owner, manufacturer, or seller of products and services listed by users.

2. Eligibility

To use our platform, you must:

• Be at least 18 years old or have legal permission from a parent or guardian.
• Provide accurate and complete registration information.
• Keep your account credentials secure.

3. User Accounts

• You are responsible for all activity under your account.
• You must not create fake or misleading accounts.
• You must notify us immediately if your account is compromised.
• We may suspend or terminate accounts that violate these Terms.

4. Seller Responsibilities

Sellers agree to:

• Provide accurate descriptions, prices, and images.
• Sell only products or services they are legally permitted to offer.
• Deliver products or services as advertised.
• Respond to buyer inquiries promptly.
• Comply with applicable laws and regulations.

5. Buyer Responsibilities

Buyers agree to:

• Provide accurate information when placing orders.
• Pay for purchases as agreed with the seller.
• Treat sellers respectfully.
• Report fraud or suspicious activity.

6. Prohibited Activities

Users must not:

• Post false or misleading listings.
• Sell counterfeit, illegal, stolen, or prohibited goods.
• Upload malicious software or harmful content.
• Violate copyright, trademark, or other intellectual property rights.
• Harass, threaten, or abuse other users.
• Attempt unauthorized access to the platform or other user accounts.

7. Listings and Content

Users are responsible for all content they upload, including images, videos, descriptions, and pricing. By uploading content, you confirm that you own it or have the necessary rights to use it.

8. Payments

Payment arrangements are generally made between buyers and sellers unless ZimAd Connect specifically provides payment processing services. Users are responsible for ensuring that payments are made securely.

9. Refunds and Returns

Refunds and returns are governed by our Refund Policy. Sellers are responsible for handling valid refund requests unless otherwise stated.

10. Intellectual Property

The ZimAd Connect name, logo, website design, and original content are protected by intellectual property laws. You may not copy, modify, or distribute our content without prior written permission.

11. Privacy

Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Account Suspension and Termination

We reserve the right to suspend or permanently terminate accounts that violate these Terms, engage in fraud, misuse the platform, or pose a risk to other users.

13. Disclaimer

ZimAd Connect provides the platform on an "as is" and "as available" basis. We do not guarantee that listings are accurate, complete, or available at all times, and we do not guarantee uninterrupted or error-free access to the platform.

14. Limitation of Liability

To the extent permitted by law, ZimAd Connect is not liable for disputes, losses, damages, or injuries arising from transactions between buyers and sellers, except where such liability cannot legally be excluded.

15. Indemnification

You agree to indemnify and hold harmless ZimAd Connect, its owners, employees, and affiliates from claims, losses, damages, or expenses resulting from your violation of these Terms or your misuse of the platform.

16. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of the platform after changes are published constitutes acceptance of the updated Terms.

17. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Zimbabwe. Any disputes arising from the use of the platform shall be resolved in accordance with the applicable laws and courts of Zimbabwe.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

ZimAd Connect
Harare, Zimbabwe
Email: support@zimadconnect.co.zw
Website: https://zimadconnect.co.zw